Selling guide

About the Worldticketshop marketplace

Conditions and obligations

1. How do I post my tickets?

Your account

1. Will my tickets instantly be displayed on the website once I have created an account?
2. Can I create an account?

Registration and login

1. Can I cancel my account?
2. Registration and Login

Manage your account

1. How do I change my bank account for payment?

Ticket status

1. What do the statuses in my account mean?

Contact an account manager

1. I want to place tickets for an event which is not yet available on Worldticketshop?
2. How can I contact Worldticketshop?

Place tickets

1. Can I customize the information about my tickets?
2. Can I delete a ticket placement?
3. Can I only give a fixed price for my tickets or variable and auction prices as well?
4. I cannot find the event I want to list tickets for
5. I would like to list more tickets than the maximum number permitted by the official organizer, can I?
6. I would like to sell tickets, but do not yet have the tickets in hand, can I?
7. What are the costs associated with placing tickets?
8. What information should I provide in my ticket placement?
9. Why do you authorize my credit card when I want to post tickets?
10. Place tickets

Sell tickets

1. Can I adjust the price of my tickets?
2. Can I change the details of my ticket?
3. Can I sell my tickets on multiple websites simultaneously?
4. How can I best sell tickets?
5. How much does Worldticketshop charge for sales commission?
6. Should I confirm a sale?
7. What happens if my tickets are not sold?
8. What should I do if I cannot deliver the tickets?
9. When does my ticket placement expire?
10. Why is my sale 'awaiting approval' ?
11. Sell tickets

Sending tickets

1. Am I entitled to a refund when I have provided an incorrect delivery address?
2. Can I also send the tickets using standard mail?
3. Can I alter the UPS pick-up date?
4. Can I only send my tickets with UPS?
5. Can I track my shipment with track and trace?
6. Dispatch of my tickets is not possible because the tickets have been released shortly before the event, what should I do?
7. Distribution of the tickets with UPS is not possible for my sales, what now?
8. How do I know if the buyer has received the tickets?
9. How do i list and upload my e-tickets?
10. How do I send my tickets?
11. I have provided an expected shipping date, but I’d like to alter this date.
12. I want to print out the label for UPS shipment, is this possible?
13. If the event is within three working days, will UPS still deliver on time?
14. Should I inform the buyer of my tickets that I have dispatched the tickets?
15. The tickets I have sent have been returned to me
16. What are the costs of sending tickets with UPS?
17. Who is responsible for the shipment of the tickets?

Payment

1. Can I view the status of my payments?
2. In which way will payment take place?
3. When does payment take place?
4. Sending tickets
5. Payment

Other

1. Can I also send my own promotional material with the ticket shipment?
2. How much commission does Worldticketshop charge?
3. I cannot deliver the agreed upon tickets, but I do have similar tickets, can I also send them?
4. I have made a mistake in my ticket placement and the tickets have been sold, what do I do?
5. I have received a sales order, but the tickets are no longer available, what do I do?
6. I have sold tickets for an event that has been postponed, what do I do?
7. I have sold tickets for an event which has been cancelled, what do I do?